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Frequently Asked Questions

Here are answers to the most common questions we receive.

How do I reset my password if I have lost or forgotten it?

If you have forgotten your password for your Wingmaster account no worries! Simply click the “Forgot Password" on the login screen.

How will I know when the restaurant received my Internet Order?

Once you click the "Submit Order" Button we will take it from there. You will recieve an email notifying you when your order will be out for delivery.

What payment options are available Online Ordering?

When placing an order through our Online Ordering system you can choose to pay with Cash, PayPal, Credit or Debit. All of these payment methods can be made at the door (if delivery) and in-store when you are carrying out. When paying with Credit or Debit for the delivery option our drivers will be happy to assist you with Credit/Debit machines

Am I able to use Wingmaster Gift Cards to complete my online purchases?

Only Wingmaster Gift Cards Purchased through the online store can be used for online ordering.

How can I tell how much I'm being charged for delivery service?

The charge for delivery service is included at the bottom of your purchase, underneath the GST/HST.

Am I able to change my account information?

You sure can! Make sure you are logged into your Wingmaster account first, then to change your account information simply click “My Account"

Does Wingmaster deliver?

Yes we do! Brantford delivery charge is $6.00. Additional delivery charges may apply to your order. Delivery pricing and fees vary by location. Visit our delivery zones page for full delivery pricing.

Is there a minimum delivery order

All delivery orders must be a minimum of $11.99 before tax. If your order is below $11.99 before tax, an additional charge will be applied in the amount necessary to meet the $11.99 minimum.

Does Wingmaster offer Catering?

Yes Wingmaster does provide catering and options for larger groups of people! We are pleased to offer these options and specialty orders please request a quote.

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Contact Info



70 Erie Ave.
Brantford ON Canada
N3S 2E8

Hours of Operation

FRI-SAT 1-10 SUN 2-9